Belenus, Alcatel Certifications - Voice OmniPCX Office

  Cursos Alcatel em Agenda:
14 Set 2005 Cascais  
Alcatel Sales: OmniPCX Office
15 e 16 Set 2005
Cascais
  
Alcatel Sales: OmniPCX Enterprise
18 e 19 Set 2005
Cascais
  
Alcatel Sales: IP Data Solutions
     
  Certificações Alcatel  
Data OmniSwitch  
Voice & VoIP OmniPCX Office  
Voice & VoIP OmniPCX Enterprise  
     
Calendário Cursos Alcatel  

 
Certificações Alcatel Voice OmniPCX Office
 

Because Alcatel is at the forefront of the latest IP, voice and converged technologies, we understand the skills that IT professionals need to keep today’s and tomorrow’s networks running smoothly and efficiently. Alcatel’s certification program offers comprehensive training and certification on both standard and emerging technologies that are driving the IT industry.

Alcatel eND provides seven designations across three levels and offers certifications based on our Data OmniSwitch , Voice and Convergence OmniPCX Office and OmniPCX Enterprise solutions.

Voice and Convergence OmniPCX Office Certifications:

  • AQFP - Alcatel Qualified Field professional
  • ACFE - Alcatel Certified Field Expert
  • ACSE - Alcatel Certified System Expert

Certification Diagram

ACSE - Alcatel Certified
System Expert

OmniPCX Office

Goals and Competencies:

  • Perform Level 2 technical support
  • Ensure complex installation
  • Ensure Installation with complex customization
  • Ensure diagnosis of product malfunction with work-around identification
  • Perform services of replacement for spare parts
  • Ensure escalating issues to TSS in English.

Pre-requisites:

Successful completion of the:

  • AQFP exam
  • ACFE exam

Recommend Courses:

Exams:

  • ACSE Exam

 

ACFE - Alcatel Certified
Field Expert

OmniPCX Office

Goals and Competencies:

  • Perform first level of maintenance
  • Ensure Installation with customization
  • Ensure diagnosis of product malfunction
  • Ensure services of replacement service for spare parts

Pre-requisites:

Successful completion of the:

  • AQFP exam

Recommend Courses:

Exams:

  • ACFE Exam

AQFP - Alcatel Qualified
Field Professional

OmniPCX Office

Goals and Competencies:

  • Perform first level installation (basic systems or "plug & phone")
  • Replace service for spare parts (terminals, couplers)

Pre-requisites:

  • N/A

Recommend Courses:

Exams:

  • AQFP Exam

Re-certification Policy:

TBA

Certification Registration:

TBA

 
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